MyBookmarkPortal

Bookmark Medical Portal for Bookmark Medical Patients:

Bookmark Medical Portal is available for patients receiving care from a Bookmark Medical Provider. To ensure you receive the right care, please select the appropriate patient portal based on your location. Each state has its own portal link for Bookmark Medical Portal, which you can find below.

• Patient Portal for Bookmark Medical Patients in MA
• Patient Portal for Bookmark Medical Patients in NH
• Patient Portal for Bookmark Medical Patients in AZ
• Patient Portal for Bookmark Medical Patients in TX

No, this feature has been turned off for Bookmark Medical practices.

Yes. E-statement notifications, message notifications, and test result notifications are all sent to the patient via email. Patients will not know that they have a message waiting for them on the Patient Portal if they do not have an email account. The use of email helps ensure that the patient or family member receives proper notification from the practice.

A new patient record is generated for any patient who provides information that differs from what is currently listed in athenaOne. AthenaOne is unable to match patient information with existing patient records if the provided information does not align. In the event that a duplicate account has been created, please consult a team member to facilitate the appropriate merging of the new record with the patient’s existing records in athenaOne.

To access your medical records, log into your patient portal and navigate to the “Medical Records” section. You can view your test results, visit history, and other important health information directly from the portal.

Yes! You can access your Bookmark Medical Portal from your smartphone or tablet through a web browser or by downloading the portal mobile app.

Bookmark Medical patients, find Athena’s Bookmark Medical Portal mobile app download options below:

• Download athenaPatient on Google Play
• Download athenaPatient on Apple’s App Store.

Yes! Once you’ve logged in on your laptop, you’ll see “Prefieres el español” right at the top of every page. Just click there, and the portal will switch over to Spanish for you.

Yes. Patients and other Patient Portal users can log in with the same email and password wherever they see Log in with athenahealth, including the Patient Portals of other healthcare providers that use athenahealth services.

Yes, the Bookmark Medical Portal allows you to set up proxy access, which gives family members or caregivers permission to view and manage your healthcare information. You can add a proxy directly through your portal’s settings.

Yes. Family members, such as the patient’s parent, can register for the portal to gain access to their child’s full Patient Portal account.

The age of majority is what determines when a patient can have their own Patient Portal account. The age of the majority varies state by state but is most typically 18 years of age. Bookmark Medical’s age of majority is 12 years of age.

If you’re having trouble logging in, use the “Forgot Password” feature on the login page for assistance. If you continue to have issues, please contact our support team for further help.

If you need assistance, please contact our portal helpdesk at (833) 746-8292 or by emailing bookmarkportal@bookmarkmed.com. We are here to help with any login or portal-related issues.

Without a portal invitation, Patient Portal users receive an error message when they try to log in to the practice’s Patient Portal using the log in with athenahealth button, and they must then formally register using the Sign up link on the Patient Portal landing page.

No, to use the Patient Portal, patients must use a computer or mobile device with one of these supported browsers:

• Google Chrome
• Microsoft Edge (for Windows 7, Windows 8/8.1, Windows 10, and Windows 11)
• Mozilla Firefox
• Safari (for Apple devices only)

The RevereConnect patient portal is no longer managed by Bookmark Medical. For any questions regarding RevereConnect, please call (888) 696-0108.

Brown Health and Hawthorn providers transitioned to their new portal, MyChart, effective August 25, 2025. For more information, visit www.brownhealth.org/mychart.

Please contact your medical provider’s office to find out more about accessing your health information.

Important: Bookmark Medical providers are now using the new Bookmark Medical Portal, which can be accessed at www.bookmarkmedical.com/bookmark-medical-portal.

Please contact your medical provider’s office to find out more about accessing your health information.